Real-time and Proactive Anomaly Detection using Unity Central: Alerts and Exceptions
Get early awareness of supply chain anomalies and proactively identify crises and opportunities with Unity Central, which uses real-time monitoring and predictive intelligence to ensure a trustworthy, high-performing supply chain.
Alerts and Exception Management:
Generate Real-time Exceptions and Proactive Alerts
Unity Central’s Alerts and Exception engine monitors all supply chain flows and provides early awareness when it detects anomalies, such as unexpected delays, skipped steps, or bursts of emails indicating chaos.
These alerts provide real-time insights to the operations team, supported by rich data analytics to rapidly understand root causes and collaborate on mitigation strategies.
Real-time and Proactive Anomaly Detection
Delay Alerts
Receive real-time notifications of any missed expected milestones by partners, customers, systems, internal departments, processes, or individuals.
Skipped Steps
Track all incoming information for specific document chains, such as purchase orders, monitoring all supply chain activities and expected timelines.
Data Mismatch
Generate real-time exceptions and proactive alerts to detect anomalies and prevent crises.
SLA Violations
Monitor the supply chain behavior of partners or internal processes for chronic behavioral trends toward SLA violations.
Proactive Alerts
Unity Central generates proactive alerts based on the trust score of supply chain components, raising earlier alerts for lower trust scores to give operations teams enough time to react before issues escalate into crises.
Spikes & Silence
Identify opportunities early and identify spikes or unexpected drops in business activity, indicating rising customer interest or market trends, helping the operations team ensure revenue protection.
Noise
Spot unexpected noise, high user activity, and emails that might signal a crisis, providing early awareness of operational issues to prevent revenue loss.
Capacity Utilization
Unplanned Process Alerts
Receive alerts when the system detects a higher trend in unplanned processes primarily used to fix or remediate supply chain inventory rebalancing flows.
Trust Score Improvement/Drops
Get alerts when vendors, systems, or processes show a drop or rise in their trust scores, providing crucial information for supply chain decision-making.
Daily Summary
Receive a daily summary of critical alerts, proactive alerts, and on-time activities to prioritize your operations.
Custom Alerts
Set up custom alerts to parse through incoming data streams and notify you about important events.
FAQ
How does Unity Central generate real-time alerts?
Unity Central creates a sequence of supply chain documents by capturing and organizing time-ordered data from various sources, centralizing this information to compare with the expected supply chain model, and generating alerts.
How can Unity Central help investigate and remediate these issues?
Unity Central’s time-linear database captures information from multiple systems with provenance, allowing supply chain operations teams to research, isolate, and investigate data sets to verify root cause hypotheses and collaborate on data-backed decisions.
How do these Exceptions and Alerts affect the Trust Score?
Every time an Exception occurs or a flow gets delayed, the Unity Central system updates the Trust score for the step, the flow, the family of flows, the whole system, and the entities involved in that flow.
Can I integrate these alerts with systems like ServiceNow?
Unity Central can publish alerts which can be consumed by a supply chain case management systems for remediation.
Ready to transform your supply chain?
