Perfect Returns Drive High Customer Retention
Are you a supply chain leader who strives for Customer Satisfaction? Deliver the perfect return experience at the right cost with a superior customer experience.
Automatically Monitor Return Transactions
When a customer starts a returns process, customer satisfaction and retention are at stake. Managing a high volume Return/Replacement flow by automatically monitoring the issues and exceptions ensures a very high level of customer satisfaction.
It is not unheard of in the retail business; Often, the returned good plays a critical role in the supply that meets market demands. The need for Perfect Returns has been never less important.
Reimagine Returns Management...
Reimagine Customer Satisfaction
Manage B2B Returns
Automatically Monitor B2B Returns, Identify data mapping issues, verify quantities and serial numbers validation issues, reduce operations workload on Returns inventory reconciliation across supply chain partners
Manage B2C Returns
Automatically monito high volume B2C returns and replacement processes. We can help you make sense of the chaos in your email inbox by helping you monitor all return email traffic so that all teams can stay on the same page.
Feeling a Lack of Control over your Drop-Shipping Supply Chain?
Achieving high levels of customer satisfaction, and on-time delivery is much harder in a drop-shipping business, Let us help you take control of the supply chain, customers, vendor, and logistics.
Reimagine Customer Experience with a 10-20% improvement in the Perfect Return Rate
Let us help you achieve perfect order fulfillment
End To End Return Flow Visibility
Whether you work with a return management partner or manage the returns process yourself we can track the complex returns process to ensure the best return experience at the lowest cost possible,
We Correlate the dots so you don't have to
Unity Central uses patented Ripple technology to connect the dots across disparate structured and unstructured information giving you quick and easy access to related information.
Automatic Monitoring of Order Execution
Move from manual monitoring of the orders to Automatic tracking and Exception generation. The system will bring your attention to the issue at hand if it can not resolve it on its own with all the relevant information at your fingertips so that you can make the right decision in the shortest possible time.
Proactive Alerts to Prevent a Crisis
Unity Central applies intelligence technology to draw insights from the behavior of the supply chain vendors and teams and uses it to generate proactive alerts to help you prevent crisis.
A Daily Report To Start Your Day
A Daily summary report of the supply chain that brings your attention to the crisis situations that need immediate attention, things you can do to prevent a crisis, and areas of the supply chain that are doing well.
Improve Vendor Performance to reinvent a perfect supply chain
Drive vendor performance with data backed decisions and strategies that improves outcomes and eventually drives perfect order outcomes.
Get started as easy as 1, 2, 3
Model the Perfect Order Flow
In a few minutes, describe your ideal order flow and include all potential events that could occur in order to achieve the perfect order.
Start Absorbing All Order Information
Start Listening to Supply Chain Signals from your partners, systems, Emails, and Chats without any data transformation.
Activate Automatic Monitoring and start seeing Exceptions and Alerts
Start seeing insights and alerts that will improve On-Time Delivery, Reduce Support Tickets, and Control the Chaos.
Take Control of Supply Chain Chaos.